Promoting Responsible Gambling at Casino Fair Play

At Casino Fair Play, we want all of our customers to enjoy gambling as a planned and budgeted entertainment option – like an evening out for dinner, the theater, or a sporting event. But, as with many other things in life, it is possible to get too much of a good thing. Moderation is the key for all who gamble. That is why we impose and maintain a special approach to our bussiness as well as to all offline and online activities regarding Casino Fair Play.

The decision to gamble is a personal choice. No one should feel pressure to gamble – from others or themselves.

Gambling should not be perceived as essential to having a good time.

Limits should be set before starting to gamble. Money spent on gambling should be considered the cost of entertainment. People should gamble only with money they can afford to lose. A person who chooses to gamble should set time and monetary limits and adhere to them.

There are times when people should not gamble. Certain emotional states can heighten the risks associated with gambling. Avoid gambling when feeling lonely, angry, depressed, stressed, or when coping with the death of a loved one. Similarly, gambling should not be used as a way to solve personal or family problems, or to impress others. Never gamble when it interferes with work or family responsibilities, when in recovery for addictive disorders or dependencies, or when trying to make up for prior gambling losses.

Excessive use of alcohol when gambling can be risky. Irresponsibly using alcohol can affect a person’s judgment and interfere with the ability to adhere to predetermined limits.

All our employees are informed and trained to conduct in the accordance with our responsible gambling practices and are able to provide information and assistance to our customers regarding responsible gambling.

Preventing Underage Gambling

It is forbidden for anyone under the age of 18 to enter Casino Fair Play.

We perform verification at the entrance of the casino with a valid identification document (a personal ID, passport or a driver’s license) and issue a membership card to each player, to make sure every guest is of legal age. This is in accordance with the Serbian law on Games of chance.

A person under the age of 18 cannot enter or be included in any kinds of activities in Casino Fair Play or organized by Casino Fair Play.

Casino Fair Play Facebook page and all it’s content is restricted for persons under the age of 18.

Marketing and Advertising

While conducting all offline and online promotional activities, Casino Fair Play makes sure that they are in accordance with the local laws, as well as:

They do not target underaged, problem gamblers or potentialy vulnerable individuals or groups

Do not promote addictive behavior

Are not misleading or untruthful

Do not promote gambling as a way of making a living or an efficient financial gain strategy

Follow general ethical standards

Do not promise winnings, prizes or improving odds of winning

If you think you or someone you care about may have a gambling problem, there is an SOS hotline you can call every day from 7AM to 10PM at 0800-110-011

Also, you can visit Special Hospital for Addictions, at 44 Teodora Drajzera Street in Belgrade, tel: +381 11/ 367 14 29


Institute of Mental Health, 37 Palmoticeva Street, Belgrade, tel: +381 11/ 330 75 00

For assistance regarding anything else related to Casino Fair Play, please do not hesitate to CONTACT US!